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Defusing aggression: can you apply the Buddha method?
Aggression is not limited to the political or social fields. Everyone can be confronted with it on a daily basis in their professional negotiations or in their private lives: faced with a complaint from a dissatisfied customer, a disgruntled colleague or their screaming teenager.
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What you won't read in How to negotiate successfully
When I read Getting to yes for the first time in 1981, I immediately realised that what I was holding in my hand was a real methodological breakthrough that would go on to become a milestone. In fact, Fisher and Ury's book revolutionised the art of negotiation both theoretically and practically. Three things...
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What do Theresa May and the EU, the EU and Donald Trump, Emmanuel Macron and the Gilets Jaunes have in common?
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The Harvard approach called "The Mutual Gains Strategy" teaches us that a key condition for the success of any negotiation is to have a good alternative to a negotiated agreement (MESORE) before it starts.
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Why can listening sometimes lead to a dialogue of the deaf?
It is difficult for anyone to escape the news surrounding the "yellow waistcoats" movement for the past three months. Like in a play, we are soon in Act XIV and it seems to last until the European elections.
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Why did 10 billion in concessions not stop the Yellow Vests crisis?
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Faced with an unprecedented movement, President Macron and his government, disoriented and forced to act, finally gave in on the first demands on 10 December: abandonment of the tax on fuel, cancellation of the CSG increase
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European Negotiation Centre Conference - Mental preparation of the negotiator
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Mental preparation... applied to negotiation performance Watch a video on the difference between an athlete and a champion
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Brexit: why can't Europe say it's their problem?
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For weeks now, the question of extending the deadline for Brexit has been on the table. After an initial postponement accepted until 12 April, but which did not enable the UK to reach an agreement internally, Theresa May has been working hard to obtain a new deadline. Emmanuel Macron defended a...