Feature articles

  • Why do we need to avoid hasty judgements?

    Why do we need to avoid hasty judgements?

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    By Michel Ghazal The more certain we are of our facts, the more the matter will seem to us to be settled, and the more difficult it will be to accept that we should momentarily put our judgement on hold and defer it. To achieve this, we need to negotiate with that inner voice that keeps telling us that we are right and that we should be right...

  • Compromise or creative arrangement?

    Compromise or creative arrangement?

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    Interview with Michel Ghazal by Revue Négociations "The very essence of compromise:a situation that satisfies no one, but gives everyone the impression of knowing that the others were just as badly off as they were". Trevanian in Shibumi

  • Negotiation, the art of living with others

    Negotiation, the art of living with others

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    Interview with Michel Ghazal by Violaine Gelly, Revue Psychologie. Negotiating isn't just about sitting around a table to discuss a problem. It's about trying, every day, to reach agreements with those around you," explains Michel Ghazal.

  • Confidence in negotiation: how to develop it and when to be wary of it?

    Confidence in negotiation: how to develop it and when to be wary of it?

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    By Michel Ghazal. For me, the two main qualities of a good negotiator are the ability to give the other person the real feeling of being listened to and the ability to gain the other person's trust.

  • Defusing aggression: can you apply the Buddha method?

    Defusing aggression: can you apply the Buddha method?

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    Aggression is not limited to the political or social fields. Everyone can be confronted with it on a daily basis in their professional negotiations or in their private lives: faced with a complaint from a dissatisfied customer, a disgruntled colleague or their screaming teenager.

  • What you won't read in How to negotiate successfully

    What you won't read in How to negotiate successfully

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    When I read Getting to yes for the first time in 1981, I immediately realised that what I was holding in my hand was a real methodological breakthrough that would go on to become a milestone. In fact, Fisher and Ury's book revolutionised the art of negotiation both theoretically and practically. Three things...

  • Why can listening sometimes lead to a dialogue of the deaf?

    Why can listening sometimes lead to a dialogue of the deaf?

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    It is difficult for anyone to escape the news surrounding the "yellow waistcoats" movement for the past three months. Like in a play, we are soon in Act XIV and it seems to last until the European elections.